Very unprofessional considering the business they are in. Typically folks in this industry are kind and compassionate and go way above and beyond to give excellent customer service under the circumstances. Not this place, communication is vague and confusing. Each aspect of the process is "handled" by a different person leaving room for error and miscommunication. Contracts have blanks and they insist you sign it that way, refuse to give "final" quote so they have room to re-negotiate price. They have you over a barrel and you're grieving so it really is terrible how they conduct themselves.
Sacred Heart of Mary Cemetery is a local cemetery in Dundalk, Maryland who can help you with your burial needs. You can compare their cemetery services and customer reviews to others in the Funerals360 vendor marketplace.
Cemeteries offer a wide range of services including burial plots for in-ground burial and mausoleums for above ground burial. Many cemeteries have options for cremated remains as well, including being buried in the ground, placed in a niche in a columbarium, or even scattered in a scattering garden.
Green burial grounds or natural burial preserves offer the most natural burial and scattering options.